Frequently Asked Questions
What does The WATTS All-in-One Energy Storage & Management System provide?
That’s very simple! Autonomy from grid suppliers and a much healthier bank account.
Here is an indicator guide of the benefits:
*parameters may vary for US and EU
Our engineers ensure that lithium-ion batteries installed in WATTS All-in-One Energy Storage and Management System can withstand 4000+ cycles! This will allow you to use one battery much longer than most other manufacturers.
Just for you to know:
The lifecycle of a battery is the number of charge/discharge cycles a battery can perform until its nominal capacity is reduced to a specific value. In modern batteries, this value is
70-80%. After the end of the life cycle, the battery does not stop working but loses a certain percentage of its capacity. Modern lead-acid batteries are designed for 200-300 cycles while standard lithium for 500-800 cycles.
The simple answer is yes (But if you have any queries regarding compatibility send an email to )
If your device is powered by AC 120V/60Hz or 230V/50Hz or USB (DC 5V), it can be powered by the WATTS All-in-One Energy Storage and Management System. US and EU products have different output parameters.
WATTS All-in-One Energy Storage & Management System uses is a only up-to date environment friendly modern third-generation lithium-ion (Li-ion) battery with an extended life cycle.
WATTS All-in-One Energy Storage & Management System can reach its optimum full charge in less than 4hrs.
The system can remain charged for over 6 months in any normal environment.
We certainly do! And we are always looking to expand our networks. If you are interested in joining our worldwide network supply chain, please email using this application form, and one of our representatives will contact you as soon as possible. Alternatively, please contact us at
Anywhere! As long as you have a flat horizontal surface.
Just follow our advice:
Use WATTS away from children and pets
Protect WATTS from water and dust - don’t place vases on your device!
Choose a place with no sudden temperature changes to avoid water vapor condensation inside your WATTS.
Don’t place flammable materials directly next to the device.
Make sure the ventilation outlets are open, clean and at least 20 cm away from any other objects.
Our product is developed and manufactured by a highly skilled group of professional’s which consist of engineers, programmers and an accomplished manufacturing team, with production at certified and accredited factories in the USA, Europe, and Asia.
Yes, with a degree of precaution and common sense, but our team of engineers are in the process of working hard to provide a higher degree of protection to accommodate all the necessary requirements regarding this aspect of the product!
You can program your system to charge during off-peak electricity price periods and use the stored energy to reduce your power consumption from the grid during peak electricity price periods. This way, you can take advantage of the lowest electricity price available in the day, which in turn will save you money.
If you have access to solar panels or a wind turbine, you can store and use your free clean energy and reduce your grid consumption, saving money hence your energy bill. If you have enough solar resources, you can even disconnect from the network by producing your own clean and free energy.
Yes of course, your system can travel with you, anywhere.
That’s the most advantageous asset to owning the WATTS All-in-One Energy Storage & Management System, it’s completely mobile and easy to transport to any location, and the “lego-line” unique plug and play system is adaptable to any location.
*Regarding air travel, please make sure to check for any restrictions with your air carrier first.
No, there are no solar panels included in the basic package, but feel free to contact us for a quotation ()
Yes of course you can, but we strongly recommend that you contact a certified qualified technician specialist to connect your system to the electrical switch box of your home/apartment residence.
A certified qualified technician will be able to ensure the correct connection of the device, so you can safely use The Watts Battery System.
WATTS allows for the creation of a personal independent power plant from any available source of energy (solar panels, wind generators). It's as easy as turning on the TV, just plug it in the socket and press the power button.
We offer you the opportunity to be independent from energy companies, power line accidents, power supply failures, etc.
WATTS is an environmentally friendly energy source, just attach solar panels to it and say NO to harmful emissions from fuel power plants!
We are confident in the high quality of our products, so we offer you a guarantee for 7 years from the date of purchase of the product.
Our engineers ensure that lithium-ion batteries installed in WATTS can withstand up to 4000 cycles! This will allow you to use one battery much longer than other manufacturers.
More information:
The lifecycle of a battery is the number of charge/discharge cycles a battery can perform until its nominal capacity is reduced to a certain value. In modern batteries, this value is 70-80%. After the end of the life cycle, the battery does not stop working, but loses a certain percentage of its capacity. Modern lead-acid batteries are designed for 200-300 cycles, standard lithium - for 500-800 cycles.
Use our mobile app! It allows you to see all statistics: the charge, energy consumption, time of usage. Data transfers between WATTS and your mobile device via Wi-Fi or Bluetooth.
You can register your device in the mobile app. Just fill out the registration form and confirm the email address.
To get a full 10-year warranty, you need to register WATTS in APP on your smartphone and provide a permanent Internet connection.
It means there are some errors arising from the operation of the unit.
When the components overheat, there is a red indicator on the top panel, a sound signal, and WATTS switches off within 10 seconds. Just let it cool for 30 minutes and you can turn it back on. If the same error come up twice, please contact customer service.
If the connected load exceeds the value of 1.5kW, the red overload indicator lights up and there is a sound signal. You should simply reduce or turn off part of the load for 7 seconds.
When other faults occur, the red error indicator lights up and there is a sound signal. In this case, contact customer service for further instructions.
There is nothing to worry about - that is how your WATTS signals its status. Find out what the flashing of each indicator means in the user instructions chapter “display panel” (you can find it in the mobile app or on the website)
Yes, you can connect to your WATTS via the mobile app using Bluetooth.
To connect a new WATTS unit, follow the initial setup procedure: turn it on, click the “add device” button in the mobile app, find the connected WATTS via Bluetooth and connect it in the app. You can rename your WATTS block as you wish.
When a new firmware for WATTS appears, you will see a notification in your mobile app. You can choose when to update the software.
Just use the password recovery form in the application and follow on-screen instructions. If you have any problems, please contact our technical support.
Feel free to send us an email and we will send you all the necessary information or leave a message on the contact form and we will get back to you.